If you wish to file a complaint about GrønlandsBANKEN, you should first contact your local branch or write to us at the email address: klage@banken.gl. You can also reach us by phone at (299) 701234.
If you are still dissatisfied with Grønlandsbanken’s handling of your inquiry or the outcome thereof, you may contact the complaints officer at Grønlandsbanken, Carsten Th. Pedersen.
If the inquiry does not lead to a satisfactory resolution, you may choose to submit your complaint to the Consumer Complaints Board, Consumer and Competition Authority, Imaneq 29, 1st floor, P.O. Box 689, 3900 Nuuk, Phone: (299) 32 80 33, email: maalaarut@nanoq.gl, Website: www.aua.gl.
Complaints regarding GrønlandsBANKEN’s compliance with financial legislation may be submitted to the Financial Supervisory Authority.
Complaints about GrønlandsBANKEN’s handling of personal data may be submitted to the Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby, Phone: +45 33 19 32 00, Website: www.datatilsynet.dk